Privacy Policy

Website inquiries

When you submit the contact form, we send your name, work email, topic, message, and email opt-in choice to our team through Amazon SES, so we can reply. A human-verification check (Cloudflare Turnstile) runs before the message sends, to keep the form free of automated submissions.

Standard hosting and security logs, such as IP address and timestamp, are kept the same way as for the rest of the site, described below. We do not keep a separate record matching your contact details against other systems.

Information we receive

We receive information you choose to provide when you contact us, request services, or use an authorized client portal, including contact details, organization information, messages, documents, and activity needed to deliver the requested service.

Our hosting and security systems record standard technical information such as IP address, browser type, requested pages, and timestamps. The client portal receives identity and session information through Amazon Cognito and the sign-in provider you choose.

How we use information

We use information to respond to inquiries, prepare and perform agreed work, authenticate portal users, operate and secure our systems, troubleshoot, and meet legal obligations. We do not sell personal information.

Service providers and disclosure

We use Amazon Web Services for hosting, email delivery, and portal sign-in, and Cloudflare for domain security and the contact form’s human-verification check. These providers process information only to perform that role for us. We may also disclose information when required by law or reasonably necessary to protect users, clients, or Fleming Data Group.

Storage and retention

The public website remembers your appearance choice (System, Light, or Dark) in browser local storage. The client portal uses temporary browser storage during sign-in and a first-party session cookie afterward.

We keep contact-form and service information for as long as needed to respond, deliver the service, and meet legal, security, and contractual obligations. A signed client agreement may set a specific retention period for that work.

Your choices

You can clear browser storage and cookies through your browser settings. You may contact us to request access to, correction of, or deletion of your information, subject to identity verification and anything we must retain for legal, security, or contractual reasons. Additional rights may apply depending on where you live.

Children, changes, and contact

Our services are not directed to children under 13. We may update this policy as our services change; the effective date above reflects the current version. Privacy questions can be sent to info@flemingdatagroup.com.